Only the FAQS

All ALOHA products are all Organic certified. 

Organic certification not only allows us to maintain the nutritional integrity of our products, but also to support the health of the agricultural systems farming networks we work with. Since day one, we have committed to having each ALOHA product USDA Certified, for the health of our customers and our communities.

ALOHA is non-GMO! All products are non-GMO project verified, and we have always been committed to keeping genetically modified ingredients out of our products.

We keep true to our food philosophy by never using artificial preservatives in our bars. Because of this, our organic chocolate can melt when exposed to high temperatures in transit. Fear not!

Melted chocolate does not affect the taste or nutritional value of the bar. We recommend refrigerating your order for 30 minutes upon arrival during the summer months. Then, dig in!

Yes — all ALOHA products are certified Kosher by the Orthodox Union. 

Yes, all ALOHA products are gluten-free.

ALOHA products are not nut free! Nuts are a valuable source of plant protein and healthy fats across our products collections. ALOHA protein bars may contain peanuts and/or tree nuts. ALOHA protein powders contain tree nuts (coconut. ALOHA protein drinks also contain tree nuts (coconut). Please check each product page for full nutritional and allergen details.

No. We do not use Erythritol in any ALOHA products. We are very deliberate about our food philosophy and choose not use any sugar alcohol sweeteners such as Erythritol, Maltitol or Sorbitol. 

The monk fruit in our products does not contain Erythritol. In addition, we do not use Stevia (or any sweeteners derived from the Stevia rebaudiana leaf) in any of our products.

Our organic vegetable glycerin comes from flax seed. All of our products are 100% soy-free.

Yes! All ALOHA products are certified vegan, and labeled as such on each of our products.

Yes! Plus ALOHA products pass the two key tests: parent-nutrition approval, and kid-taste approval. Snack on!

We believe that great nutrition and great taste go hand in hand, which is why we source natural, nutrient-dense ingredients. The majority of our ingredients are sourced in the United States from organic farms or reputable vendors certified for GMP (Good Manufacturing Practice). We are committed to offering the cleanest, tastiest food possible, and always seek out ingredients that offer high-standard certifications (e.g. Organic, non-GMO, and/or Kosher). 

We do source some of our superfoods and spices, like monk fruit, from the regions where they are traditionally grown. 

ALOHA products are made with thoughtful, natural ingredients that are shelf stable and safe to consume. However, if you have any potential concerns about consuming ALOHA products during or after your pregnancy, please consult a medical professional.

Our plant-based protein bars are made in Colorado, our protein powders are made in Georgia, and our plant-based protein drinks are made in New York state.

ALOHA products are made in the same facility as some common allergens. The manufacturing equipment is thoroughly cleaned and swabbed between making each product.

Protein bars and powders are made in facilities that also process egg, milk, peanuts, tree nuts, and soy.

Protein drinks are made in a facility that also processes egg, milk, tree nuts, and soy. There are no peanuts in the facility.

Finished products are tested for potential gluten contamination. All ALOHA products are gluten free.

Yes! We offer free shipping for any order over $40 and for all subscription orders.

You can easily adjust all of your autoship settings by logging into your ALOHA account and selecting “view account”. Under “account details” you will select “manage autoship” where you can make any updates to match your style - view your order history, manage products, or update any personal information!

There are none! That’s one of the many upsides of our autoship option. Curious about the others?

(1) When you become and autoship member, you automatically qualify for free shipping and discounted pricing on every order. 

(2) You can always customize autoship to fit your needs, swapping out products, adding on a new favorite, adjusting the frequency of your orders, or adjusting the product quantities. 

(2) You can cancel or adjust autoship at any time. 

To keep track of your autoship settings, we will always send a reminder email around nine days in advance of your next billing date. We simply ask that you make any adjustments of cancelations needed within that window. Unfortunately, after an autoship order is billed, we are unable to cancel or make adjustments. 

You can update or cancel your autoship at any time (though we’re sad to see you go). Simply log into your ALOHA account, click manage autoship, and edit your preferences under account details. 

You can always restart or customize your autyoship by choosing the autoship option as you add to cart or by visiting your account details page. 

Unfortunately, single-use discount codes cannot be applied to an autoship order, as all autoship orders already have their own unique discount. 

We accept all major credit and debit cards, as well as Shop Pay, PayPal, Google Pay, and Amazon Pay. 

Wherever possible, we strive to work with recyclable materials. Our protein bar boxes should be recycled with other mixed paper goods.

Our powder canisters are made from sustainable, post-consumer recycled plastic, and can be disposed of with other lightweight plastic items.

Please double-check all order details before submitting your order, as our fulfillment centers move quickly.

We can usually edit or cancel your order within 1 hour of it being placed, as long as it has not been processed yet. Please contact Care@aloha.com for any address changes / issues.

ALOHA currently ships everywhere in the United States, excluding Alaska. We do ship to Hawaii, however only our powders and bars and with a $40 order minimum. We hope to expand this in the future and we're working hard to increase capacity and share all our products with as many communities as possible — stay tuned!

Your order will be processed within 1 to 2 business days of being placed. Standard shipping within the continental US normally takes 2 to 5 days. Orders to Hawaii may take an extra day or two.

Please contact us directly at care@aloha.com with your order details and we will work with you to investigate the issue.

Oh no! Please email us at care@aloha.com with your order number and photos of the damage and we’ll sort it out together.

If you have placed an order accidentally or need to make an adjustment to your order, please contact us immediately at care@aloha.com and we will try to adjust to your needs.

Unfortunately, once an order is shipped from our warehouse, we are unable to make adjustments or offer a refund.

In order to maintain the integrity of our product and ensure the health and safety of our customers we do not re-use or resell anything once it has been shipped — due to this practice, we are not able to accept returns.

Unfortunately we cannot provide refunds or replacements for orders placed through other retailers (e.g. Amazon, Shoprite, Kroger, etc.). For more information on refunds or replacements for orders placed through other retailers please contact the company from which you purchased. If you need assistance in finding that information, you can always contact us at care@aloha.com, and we’d be happy to help.

Should you encounter any issues with your order please email us at care@aloha.com with your name, order number, lot code (we can help you find this!), and photos. We’d be happy to help.

Never fear — no scoop, no problem. One serving of ALOHA protein powder is roughly equal to five tablespoons. 

There’s no one way to mix! You can keep it simple, shaking it up with water or your favorite plant-based milk, blend it into a power-up smoothie, or even add it in with your brownie mix for a  sneaky health boost!